Terms of Service
Platina services are exclusive to the Jewelry trade.
New customers are required to complete a Credit Profile sheet. This information
is used to establish a customer file according to our corporate guidelines and the
AML requirements for dealers in Precious Metals under the United States Patriots
Act.
All new customers are expected to pay for services on delivery. If requested by
you, your credit worthiness will be established based on the information provided,
JBT rating and trade references. We reserve the right to re-evaluate your credit
line at any time.
Unless otherwise agreed to, our credit terms are Net 30. Invoices that are 15 days
past due may be charged a 1% penalty each month they remain delinquent.
Platina casting services are unconditionally guaranteed for 30 days. If you don’t
like what you see, return it to us for full refund no questions asked. If you are
dissatisfied with our castings after they have been worked on – we will still take
it back during the 30-day period, but you credit may be reduced to “scrap” metal
value.